Q: How long does it take to process my order?
A: Our standard processing time is 1-2 business days before your order is shipped.

Q: How much is shipping?
A: We offer free standard shipping Australia-wide. If you need your order faster, we provide express shipping for $6.95.

Q: Do you offer local pickup?
A: Yes! If you're in the Hunter Valley area (Thornton), you can arrange a local pickup. Simply select "Pick Up" at checkout, and we’ll notify you when your order is ready.

Payments & Orders

Q: What payment methods do you accept?
A: We accept the following payment options:

• Shop Pay
• Afterpay (Buy now, pay later)
• PayPal
• Credit/Debit Cards (Visa, Mastercard, AMEX)

Q: Can I cancel or modify my order after placing it?
A: We do not accept cancellations due to change of mind, as each magnet is custom-made. However, if your order hasn’t been fulfilled yet, we may be able to modify it. Contact us ASAP if you need changes.

Yes, enter address at checkout to estimate postage charges

Q: Can I use my own photos for the magnets?
A: Absolutely! Simply upload a high-resolution image (JPEG or PNG) when placing your order, and we’ll take care of the rest.

Q: Do you edit or enhance photos before printing?
A: We print your photos as they are. If you need any adjustments (brightness, cropping, etc.), please let us know when you place your order.

Q: What size are the photo magnets?
A: Our photo magnets are 5cm x 5cm (2").

Q: How can I contact you?
A: You can reach us via:

• Email: hello@peachprintco.com.au
• Chat: www.peachprintco.com.au
• Social Media: www.instagram.com/peachprintz.co